Contact information

We are a small, independent brand and we take every message seriously. If you have a question, concern, or need to submit a damage or exchange claim, reach out to us directly and we will get back to you as promptly as possible.

Email: obsidianthreads2026@gmail.com

Response Time: Please allow 24-48 hours for a response. Claims regarding damaged or incorrect orders must be submitted within 24 hours of delivery — late claims will not be accepted.
Business Hours: We operate as a small business and will respond during regular business hours.
Follow us and stay up to date on new drops, restocks, and announcements through our social media channels.

Obsidian Threads — Limited. Intentional.